03Prepare

Anticipating challenges and having a plan for addressing them can keep small problems from becoming large.  Let us help you identify and plan for potential risks. 
 
 

03Respond

A timely, strategic response to problems can mitigate losses and damage.  Resilience will help get your message out, and plan for what’s coming next.

03Repair

You’ve faced adversity and have the scars to prove it.  Now it is time to repair your reputation and move forward.

“I have known Brad Goldstein for more than twenty-five years. We first met when he was an award winning investigative reporter. He then went on to be a Harvard fellow and later a trouble shooter for William Koch. Before he founded Resilience, Brad spent considerable effort developing close legal, media and corporate connections that planted the seeds for his success today. 
 
 
Our firm started engaging Resilience a few years ago and appreciate their considerable technical expertise, investigative skills and discretion in highly confidential situations. He has been particularly helpful in criminal and university cases. 
 
 
Resilience’s business model is flexible enough for both our well funded clients as well as cases with more restrictive budgets. 
 
 
I would highly recommend Brad and Resilience.”
Norman Zalkind

Partner, Zalkind, Duncan & Bernstein

Resilience Communications

Our team has decades of experience in newsrooms, boardrooms and courtrooms. In both high profile cases and those in which discretion is key, we help our clients navigate risks and identify opportunities.

When challenges arise, Respond with Resilience. 

“When you’re in the trenches, you want Brad Goldstein on your team. He’s tough, tenacious and effective. He communicates clearly and is extremely responsive. He is a bulldog and he is fun to work with.”

Edward Spiro

Partner, Morvillo Abramowitz Grand Iason & Anello PC, New York, NY

Services

Crisis Prevention and Planning

Having a strategy in place before a crisis occurs can save time and resources, and alleviate confusion that may make matters worse.  Let us assess your risks and map out tailor-made plan for your needs.

Brand Tarnishing / Employee Malfeasance

Even an honest mistake can put your organization’s reputation at risk. We have experience dealing with problems originating from the boardroom to the lunchroom.

Manufacturing / Food Industry

Food manufacturers and restauranteurs face multiple challenges that can quickly erode consumer confidence in your brand. We have a unique understanding of the issues in this industry.

Reputation Management

Contrary to what some companies claim, most information on the Internet cannot be erased. We have the tools to help clients around the world effectively shape and disseminate their own narratives.

Energy Industry

Resilience Communications has 17 years of experience dealing with regulatory, legal, permitting, stakeholder and environmental issues in this industry.

Family Disputes

The best estate planning can sometimes miss the mark. Our experience in high profile family disputes involving personal and corporate assets can help you control your public profile and your message.

False Accusations

As Mark Twain wrote a century ago, “A lie can travel half way around the world while the truth is putting on its shoes.” If you have been falsely accused – whether in a legal, business or social setting – we can help ensure that your side of the story is heard.

High Profile Divorces

Private relationships can become public in divorces.  We help clients avoid unfair scrutiny, discover assets and deflect unwanted attention.

Activist Investors

Companies reach out to equity markets for good reasons, but not all relationships last. Public conflicts can impact employee morale, productivity and the ability to forge new partnerships. Be prepared in case your interests diverge.

“I have had the pleasure of working with Brad for many years. He is smart, quick, represents his clients well, and has a great sense of humor. I have seen him take on some very difficult cases and turn them into positive outcomes. If I had a tough assignment, this is the guy I would want leading my team.”

John Taylor “Ike” Williams

Partner, Sennott & Williams, LLP Boston, MA

“Toscanini’s is a family business that The New York Times called “the best ice cream in the world”.  Our reputation is our most valuable asset and Resilience worked with us to build a comprehensive crisis management plan to protect our brand. I recommend Resilience to any business, no matter what size.”

Miriam (Mimi) Rancatore

Chief Operating Officer, Toscanini's Ice Cream

Crisis Plan Development

Preparing for potential problems allows you to to respond quickly and effectively when they arise.  Resilience Communications will help you devise the right strategy for your business, brand, and circumstances.

 

Crisis Management

Resilience Communications has experience handling a wide range of situations, including the following:

  • False accusations
  • Cyber breaches
  • Civil litigation
  • Criminal allegations
  • Corporate malfeasance
  • Workplace accidents
  • Regulatory intervention
  • Mergers and acquisitions
  • Community outreach
  • Executive arrests

Reputation Management

Resilience has assisted clients from all walks of life rebound from reputational setbacks.

“I have had the pleasure of working with Brad Goldstein on some very difficult cases. He was thorough, engaging and represented his client better than anyone I have seen. In a crisis, I definitely want him on my team.”

Honorable Layn R. Phillips

President, Phillips ADR Corona Del Mar, California

Bradley L. Goldstein

PRESIDENT

With extensive experience as both an an award-winning investigative journalist and a corporate communications officer,  Brad understands the potential trajectories and consequences of crises big and small. His expertise includes crisis communications and management, media relations, reputation management, public relations for litigation, community engagement facilitation, and brand development.

His professional experience includes 17 years as chief corporate communications officer for Oxbow Carbon LLC, a private energy and commodity business with offices in 23 countries and annual sales over $4 billion.  He was also responsible for handling investigations and communications for several multi-million dollar international fraud cases. Earlier in his career, Brad was an award-winning investigative reporter, specializing in insurance, government, labor and business issues.

He has been cited in publications including The Wall Street Journal, The New York Times and The London Times, and has appeared on CBS’s 60 Minutes and in the award-winning Netflix documentary Sour Grapes. He is also noted in books, including The Billionaire’s VinegarIn Vino Duplicitas: The Rise and Fall of a Wine Forger, and Sons of Wichita.  His journalistic awards and honors include a Harvard University Nieman Fellowship, a Knight Foundation Fellowship, and numerous regional and national awards.

Hilde Hartnett

VICE PRESIDENT

Hilde is an award-winning writer with experience in print journalism, web site development, radio and marketing. Her work has appeared in numerous publications including The Boston Globe and AARP’s The Bulletin; marketing clients have included hospitals, colleges and universities, law firms, and not-for-profit organizations.

“I called Resilience when a client’s family member got involved in an incident that had the potential to hurt her business. In a response worthy of special operations, Brad’s group helped us assess the risks, communicate with customers and employees, and prepared my client and myself to deal with news media. With Brad’s guidance, we were able to keep the bad publicity to a minimum. We are glad we hired Resilience. They are good people with great skills and insights, and our FIRST choice when bad news comes our clients’ way.”  

Stratton Smith

Stratton Law Group, Tampa, Fla.

“Nobody is tougher or better suited for managing a crisis than Brad. He successfully managed a multi-national complex investigation that cast a light on the shadowy world of counterfeiting. I would recommend him to anyone looking for guidance in turbulent times.”

John Hueston

Former Enron Task Force Prosecutor; Partner, Hueston Hennigan LLP, Los Angeles

Press & Media

Would You Know a Fake Wine If You Tasted It?

On a visit to the cellar of billionaire collector and anti-counterfeiting crusader Bill Koch, Lettie Teague had the rare opportunity to taste legendary wines alongside cunning (and very expensive) fakes.

In Vino Duplicitas, Peter Hellman

In Vino Duplicitas, Peter Hellman The Wall Street Journal Patrick Cooke Aug. 31, 2017 7:10 p.m. ET In the early pages of “In Vino Duplicitas,” an engrossing account of wine fraud and forgery, Peter Hellman offers a primer for anyone who has dashed into a shop looking...

“Brad managed a complex, international investigation into the clandestine word of wine counterfeiting and he obtained outstanding results for his client. Throughout, Brad worked very well with prosecutors, law enforcement officials, lawyers in the private sector, and others. Brad is a truly dedicated professional.”

Jason Hernandez

Former Federal Prosecutor

“I have had cases where he opposed my clients, and cases where my clients have hired him. I have found him to be smart, tenacious, and creative. He is very results driven and never loses site of the client’s interests.”

Jeffery Fisher

Partner, Fisher, Bendeck & Potter, P.L., West Palm Beach, Florida

Contact Us

 

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“I have worked with Brad on several issues. He is the kind of person I would want on my side when things get tough. He knows the issues, he represents his clients well, and he knows how to make sure his clients voices are heard.”

Howard Cooper

Partner, Todd & Weld LLP Boston, MA

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