I called Resilience when a client’s family member got involved in an incident that had the potential to hurt her business. In a response worthy of special operations, Brad’s group helped us assess the risks, communicate with customers and employees, and prepared my client and myself to deal with news media. With Brad’s guidance, we were able to keep the bad publicity to a minimum. We are glad we hired Resilience. They are good people with great skills and insights, and our FIRST choice when bad news comes our clients’ way.